← Back to Ethan Cole's profile
Failed Case

Our AI summaries created more work

Published August 9, 2026 by Ethan Cole

Illustrative story. This fictional example was created to demonstrate the YourHero experience.

0 views

Industry
Technology / Software
Role
Product Manager
Company
Relaystack

Intro

We introduced automatic meeting summaries to reduce documentation work for the product team.

Problem

The first versions looked impressive, but occasionally turned uncertain discussion into definitive decisions or missed important context.

What I Tried

The team started manually checking every generated summary against the recording. Instead of saving time, we created a new verification task.

Lesson

AI quality is not only about generation accuracy. The interface also needs to communicate uncertainty clearly and make human review effortless.